Bank-file troubleshooting
Bank File Help & Guides
Find the right diagnostic tool or guide for OFX, QFX, QBO, bounded CAMT.053, MT940, and bank-file workflows feeding accounting imports.
Fix a bank-file import problem
Start with the live diagnostic surface or choose the task page that matches the format and destination.
Electronic bank statements & enterprise imports
Identify the statement format, separate source-file defects from bank profiles and destination mappings, and choose the right troubleshooting path. MT940 structural diagnosis is supported. BAI2, CAMT.052, and CAMT.054 remain interoperability guidance only and are not accepted by the validator.
OFX, QBO, and QFX
Understand OFX-family structure and the additional expectations used by QuickBooks and Quicken.
CAMT.053 bank statements
Use bounded structural diagnosis alongside destination-specific ERP or accounting import requirements.
DATEV and accounting imports
Troubleshoot supported source bank files and downstream conversion or import-profile issues. CorrectBankFile does not parse native DATEV or CSV files.
Bank-file structure and data issues
Use the existing guides to route the symptom rather than guessing from the destination error alone.
- Wrong file family: confirm the download contains OFX-family, CAMT.053, or MT940 content rather than HTML, PDF, or another export.
- Dates and amounts: inspect malformed timestamps, decimal values, amount signs, and statement ranges.
- Transaction identifiers: missing, repeated, or unstable IDs can skip transactions or create duplicates.
- Account metadata: account types, IDs, institution fields, and destination mappings must remain coherent.
- Encoding: declarations, byte content, special characters, and unescaped XML text can stop parsing.
- Destination rules: a structurally readable file may still fail a QuickBooks, Quicken, ERP, or DATEV workflow.
Using CorrectBankFile
Keep the original file and use a controlled diagnostic workflow.
CorrectBankFile Support
For website use, privacy, service status, or an integration question, use the dedicated support directory.
Open CorrectBankFile Support for product and service routing, or use the contact form to send the team a direct message.